Privacy Policy

This Privacy Policy applies to auravo.in and is valid for all visitors and customers of Auravo.
It governs only information collected through our online platform and does not apply to any offline channels.
Last updated: February 2026

✅

Consent

                    🤝
                    By using our website, you hereby consent to our Privacy Policy and agree to
                        its terms.
                

If you have additional questions or require more information about our Privacy Policy, please don't hesitate to contact us via our official email or Instagram DM.

📋

Information We Collect

The personal information we ask you to provide, and the reasons for collecting it, will always be made clear at the point of collection.

                    📧
                    When you contact us directly, we may receive your name, email address, phone
                        number, message contents, and any attachments you share.
                

                    👤
                    When you create an account on Auravo, we collect your email address and,
                        optionally, your name and contact information.
                

                    🛍️
                    When you place an order, we collect your shipping details (name, address,
                        city, pincode, phone) to fulfil and deliver your purchase.
                

                    🔒
                    All sensitive shipping details are encrypted before being stored — your data
                        is never stored in plain text.
                

⚙️

How We Use Your Information

We use the information we collect to:

✅ Provide, operate, and maintain our website and store
✅ Process and fulfil your orders accurately
✅ Improve and personalise your shopping experience
✅ Understand how customers use our platform
✅ Communicate with you about your orders and updates
✅ Detect and prevent fraud or misuse

                    📢
                    We do not sell, trade, or rent your personal information to any third
                        parties.
                

🗃️

Log Files

Auravo follows standard web hosting practices of using log files. These files log anonymous visitor data when you visit our website.

                    📊
                    Log data may include: IP addresses, browser type, Internet Service Provider (ISP),
                            date/time stamps, and referring pages. This data is not linked to any personally
                        identifiable information.
                

This information is used purely for analysing trends, maintaining the site, and improving the overall user experience.

🔗

Third-Party Services

Auravo uses trusted third-party services to power our backend infrastructure. These include:

                    🔥
                    Firebase (Google) — for secure database storage, authentication, and image
                        hosting.
                

                    🌐
                    Google Fonts & CDN — for loading web fonts. No personal data is
                        shared.
                

                    ⚠️
                    Auravo has no control over the privacy practices of these external
                        services. We encourage you to review their respective privacy policies.
                

🇪🇺

Your Data Protection Rights

Every user is entitled to the following rights regarding their personal data:

📂 Right to Access — Request a copy of your personal data we hold.
✏️ Right to Rectification — Request correction of inaccurate or incomplete information.
🗑️ Right to Erasure — Request deletion of your personal data, under applicable conditions.
⏸️ Right to Restrict Processing — Request we limit how we use your data.
🚫 Right to Object — Object to certain types of data processing.
📤 Right to Data Portability — Request your data be transferred to another service.

                    ⏱️
                    If you make a request, we will respond within one month. Contact us via email
                        or Instagram DM to exercise any of these rights.
                

👶

Children's Privacy

Protecting children online is a priority for us. We encourage parents and guardians to monitor and guide their children's online activity.

                    🚫
                    Auravo does not knowingly collect any personally identifiable information from
                            children under the age of 13.
                

If you believe your child has provided personal information on our website, please contact us immediately. We will promptly remove such data from our records.

🍪

Cookies

Auravo uses cookies to maintain your session (login state and cart data). These cookies are strictly necessary for the website to function and do not track you for advertising purposes.

                    ⚙️
                    You can choose to disable cookies through your individual browser settings. However, this may
                        affect certain features of the website such as your cart and login session.
                

📬

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

                    📩
                    Email: princeauravo@gmail.com
                

                    📲
                    Instagram DM: @auravo — Our team is happy to help.
                

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