Everything you need to know about how we handle and deliver your orders — with care, every single time.
All orders are processed carefully and dispatched within our standard timeline. We make sure every piece is packed properly before it leaves our hands.
Once your order is shipped, tracking details will be shared via email so you can follow your parcel every step of the way.
To maintain smooth operations and faster order processing, we currently accept prepaid orders only.
If a parcel is returned to us due to an incorrect address, non-acceptance, or courier issues, the customer will be required to pay the applicable reshipping charges as per the courier company before we dispatch the order again.
At AuravoStore, all products are carefully inspected before dispatch. We take pride in the quality of every item we ship.
To ensure full transparency and protect both our customers and our brand, an unboxing video is mandatory for any damage, missing item, or wrong product claims.
This policy helps us resolve genuine issues quickly, fairly, and efficiently for everyone.
We truly appreciate your support and trust in AuravoStore.
Every order represents a part of our growing journey, and we are committed to delivering not just
products — but an experience.